Cybersecurity Strategy & Governance
- Develop and implement the Bank’s Cybersecurity Strategy, policies, and standards aligned with ICT, Operations, and Risk strategies.
- Establish and maintain a Cybersecurity Governance Framework, including roles, responsibilities, and escalation structures.
- Ensure alignment with: Bank of Tanzania (BOT) ICT & Cybersecurity guidelines, ISO/IEC 27001 & 27002, PCI DSS (cards & payments), Data protection and privacy laws
- Provide cybersecurity risk assessments and reports to management and governance committees.
Security Operations Center (SOC) Management
- Own and manage the 24/7 SOC function (in-house, outsourced, or hybrid).
- Define SOC operating procedures, SLAs, shift models, and escalation paths.
- Oversee real-time monitoring of: Network and infrastructure, Core Banking System (CBS), Digital channels (mobile, internet, USSD, APIs), ATMs, POS, and agency banking
- Ensure timely detection, investigation, and response to security incidents
Incident Response & Threat Management
- Lead cyber incident response, containment, eradication, and recovery.
- Maintain and test Incident Response Plans and playbooks.
- Coordinate with: ICT Infrastructure, Digital & AI teams, Risk, Compliance, and Internal Audit, External vendors, regulators, and law enforcement (when required)
- Conduct post-incident reviews and root-cause analysis
Threat Intelligence & Vulnerability Management
- Establish a Threat Intelligence function to identify emerging cyber threats.
- Oversee vulnerability assessments, penetration testing, and remediation tracking.
- Ensure regular security testing of: Applications, Infrastructure, Digital channels, APIs and integrations
- Prioritize remediation based on risk and business impact
- Identity, Access & Security Engineering
- Enforce Identity & Access Management (IAM) principles: Least privilege, Segregation of duties, Privileged Access Management (PAM)
- Oversee deployment and maintenance of security tools including but not limited to: SIEM, SOAR, Endpoint protection, DLP, Network security tools (firewalls, IDS/IPS)
- Ensure secure configurations across systems and platforms
Cybersecurity Compliance & Audit Readiness
- Maintain full audit readiness for cybersecurity domains.
- Support internal, external, and regulatory audits.
- Track and close all cybersecurity audit findings within agreed timelines.
- Maintain evidence repositories and compliance documentation
Cyber Risk & Business Continuity Support
- Work with ICT, Risk, and Operations teams to: Embed cyber risk controls into business processes, Support Business Continuity Planning (BCP) and Disaster Recovery (DR)
- Participate in DR drills and cyber-resilience testing.
Awareness, Training & Culture
- Develop and execute a Cybersecurity Awareness Program for staff and third parties.
- Conduct phishing simulations and targeted training.
- Promote a strong security culture across the Bank.
- Secure Change Management
- Govern and coordinate the Change Advisory Board (CAB)
- Review and approve security impact assessments for all ICT changes
- Define change classification (standard, normal, emergency)
- Approve or reject changes based on risk severity and readiness.
- Ensure emergency changes are reviewed post-implementation.
- Maintain audit trails and evidence for all security-approved changes
Vendor & Third-Party Security Management
- Assess and monitor cybersecurity risks of vendors and partners.
- Ensure third-party security requirements are embedded in contracts.
- Support onboarding of fintech, APIs, and integrations securely.